General Questions
What is Openbravo for Retail?
Openbravo for Retail is the Openbravo’s commercial offering for the
Retail industry, providing a complete and modular multichannel retail
solution, for supporting both the Channel and Head Office operations.
Thanks to its breadth and robust platform, Openbravo for Retail can help
any kind of retailer leverage IT to drive better business results:
- Brick-and-mortar retailers, seeking a modern retail solution to
improve operations and customer experience, while also providing support
for opening the web channel. In this case, retailer can decide to adopt
the complete solution or just integrate the new generation POS ready to
be used with iPad or Android devices and with strong Store Operations
management capabilities , with its legacy retail management system, with
a single integration point.
- E-Commerce retailers, seeking a back office solution to improve their logistic and financial processes
- Franchisors, seeking a scalable solution with a clear cost
model for their current or new franchisees and owned stores, to increase
their network performance and reduce time-to-market when adding and
opening new stores
- Retailers seeking a solution to support international operations, with multi-language and multi-accounting schema capabilities
What does Openbravo for Retail include?
Openbravo for Retail is a multichannel retail management system,
comprehensive and modular, for managing an entire Retail business, from
Sales and Customer Relationships to Financials and Operations, across
different channels.
Based in the powerful Openbravo 3 platform, Openbravo for Retail
delivers:
- A full web based solution
- A best in class productive user interface
- A modular solution
- A fully interoperable platform
Openbravo for Retail Solution business footprint includes:
- Merchandise lifecycle management : items management, pricing, assortments
- Supply chain management : procurement, warehouse and dc management, merchandise distribution
- Multichannel : support for brick and mortar, e-commerce, wholesale
- Enterprise management : financials, human resources, document management, e-learning support, CRM
Get here a detailed document about the solution description. Visit our on-line resources to learn more about our solution:
What is the price for Openbravo for Retail?
- Openbravo for Retail has a highly competitive, clear and simple
pricing model, which helps Retailer for having a clear picture about the
expected costs through the whole solution lifecycle.
- With a simple model based on the number of Backoffice users and
POS terminals, a Retailer can start from a minimum yearly price of
1.675,00 € (Zone 1) including one POS terminal, and without needing to
pay for initial licenses. From here, retailers can grow by simply adding
additional Backoffice users at 500,00€ (Standard edition) or POS
terminals at 175,00€ (Standard edition).
- Are you interested in having a huge number of terminals? Check
our volume discounts starting on 100 terminals, and finally if needed,
Unlimited, with an unbeatable yearly price.
- Do you want to focus on your business and forget about any
hardware problems? Try On Demand, offering the maximum flexibility in
terms of invoicing and users provisioning, starting from a mininum
monthly price of 136,00€ (with one POS terminal), and including solution
hosting.
- And because we are really proud about our customers and want to
create a long term relationship, from second year and ahead, a loyalty
discount of 15% over the total subscription price and on top of the
existing discounts will apply (not applicable for OnDemand). More detailed pricing information, with the pricing dependent on where you are browsing from.
What is the Retail Backoffice?
It is an Openbravo instance for supporting backoffice processes, at
any retailer organizational level, for example Stores, Warehouses or
Distribution Centers or the Central Head Office.
Subscription for the Backoffice is based on users (concurrent, named or
unlimited depending on the subscription type).
What is a POS Terminal?
A POS Terminal is a device running the Openbravo POS module,
connected to the Openbravo Back Office (an Openbravo instance). It
could be also possible from this terminal to access to the Back Office.
It could be a fixed (PC, laptop) or a mobile (tablet) terminal.
A terminal subscription is asigned to a concrete terminal and can’t be
shared with another one. It could be possible to move it, and then
leaving the first terminal unsubscribed.
Which deployment options are available for Openbravo for Retail?
As a vertical build on top of the Openbravo 3 platform, Openbravo for
Retail can be deployed under the same scenarios that the standard
Openbravo platform : On Premise, Hosted, in the Cloud or as a service
with
OnDemand.
Do you recommend a specific deployment option for Openbravo for Retail?
Openbravo On Demand may be particularly attractive to many retailers, who often face these common requirements and challenges:
- Highly distributed scenarios, e.g. multiple stores and mobile requirements
- Easy to integrate Web POS with existing back office through a single, secure web services based integration point in the cloud
- Seasonality aspects, along with the typical retail HR
challenges (many part time employees or peak times require ability to
cost-effectively scale up or down on demand)
- Quick up-and-running for new store openings, due to back office being implemented as a managed cloud service
- IT staff reduction or time invested in higher value activities
- Big Data influence, being able to access to more powerful servers offering higher analytics capabilities at a lower cost
I run international operations. Can Openbravo for Retail help me?
Yes. Openbravo for Retail provides full international operations
support, thanks to its multi-language, multi-currency and multi-schema
accounting.
I would like my suppliers to work more closely to my business. Could I
give them acces to our system for example for Category Management or VMI
scenarios?
Yes. Openbravo for Retail is a full web solution, therefore enabling
retailers to implement new collaboration scenarios with your suppliers
and partners by giving them access to your system. In this way, you can
for example implement procurement strategies like Category Management or
Vendor Managed Inventory (VMI) with your suppliers, or give more
visibility to your customers about the status of their orders, let them
modify personal data…
Is there a minimum number of backoffice users or terminals with Openbravo for Retail?
Openbravo for Retail has a different fee based on the subscription
type. For each fee and depending on this subscription type, a number of
users are included. Additional users can be purchased:
- Standard Pricing : Initial fee includes up to 3 concurrent users
- Enterprise Pricing : Initial fee includes up to 10 concurrent users
- Unlimited Pricing : It includes unlimited concurrent users
- OnDemand : Initial fee includes up to 3 named users
More detailed pricing information.
Is there a maximum number of backoffice users or terminals with Openbravo for Retail?
No. Customers can have as many backoffice users and terminals as they want.
Can I install additional modules with Openbravo for Retail?
Yes. Openbravo for Retail uses an Openbravo instance and customers
can install there any module they want, including commercial modules.
Can I customize my Openbravo for Retail?
Absolutely, you can. The objective of Openbravo for Retail is to
reduce your need of customization, but it does not limit at all your
capacity to adapt it to your very specific needs. Any adaptation you can
do in Openbravo core can be done, using the same tools and means, in
Openbravo for Retail.
Which POS peripherals are supported?
Openbravo POS is designed to support multiple type of peripherals. Learn more about POS peripherals in the
Hardware_and_Peripherals_Guide.
Does Openbravo POS support credit card payments?
Yes. Credit card payments are managed in conjunction with a
multifunctional payment terminal, which communicates with a payment
gateway. Different card types or transactions (like credit, debit,
Chip&Pin) can be supported depending on the terminal type and
payment processor. An integration with the desired terminals or payment
gateway will typically be needed. Openbravo for Retail includes the core
components that let integrate easily with any payment gateway (it may
depend on the banks used by the retailer). Note that a payment gateway
is usually only possible to use for a single country or a limited number
of countries.
For implementations that integrate an E-Commerce platform integrated
with Openbravo for Retail, payments are typically managed directly by
the E-Commerce platform payment component.
I have already a Retail system, and I’m seeking for a new system for
supporting my Store operations. Can I integrate Openbravo for Retail
with my existing system?
Yes. Openbravo for Retail is a modular and fully interoperable retail
solution. In case you are only seeking for a system to support your
store operations, it is possible you set up your system for that, and
integrate it with your current retail system.
I’m an E-Commerce retailer with an existing E-Commerce platform. Can I integrate it with Openbravo for Retail?
Yes. Openbravo for Retail benefits from the powerful
interoperabilities of the Openbravo 3 platform. Thanks to its complete
web services layer, you can integrate your existing E-Commerce platform
with the Openbravo for Retail server. Visit our Exchange to find
existing connectors with E-Commerce platforms, such as the following
Magento connectors:
When is Openbravo for Retail available?
Now! Visit our website and
request a free Trial License.
Source:
http://wiki.openbravo.com/wiki/Retail:Frequently_asked_Questions
Contact us ;
thirumalai@qualiantech.com
